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52nd km Athinon-Lamias National Road, thesi Tsouba 190 11, Avlonas Attica MON-FRI 08:00-16:30 +30 22950-42670

FAQ

  • I am a freelancer, can I buy from your company?
    Our company exclusively serves wholesalers, mainly in the field of houseware stores and household goods. If you have a shop and you sell similar products, then you can buy from us. In a different case, private customers can find and purchase our goods from our local collaborator stores.
  • Where can I see your prices?
    In order for you to have access to our pricelist, you should be a customer and have an account. If you do not know your account, you can contact us. If you are interested in becoming a new customer, please fill the contact form or give us a call.
  • How can I contact you?

    You can contact us by either filling your contact information and your questions on the corresponding form that you can find here
    or by calling +30 22950 42670 & +30 22950 42168 from Monday to Friday 8:00-16:30.

  • Are there accessories/parts for your products?
    Accessories and parts are offered for our produced items. For imported products, you should contact us.
  • Do you provide guarantee for your products?

    A guarantee is provided for good use, according to the manufacturer’s instructions.
    You can read the instructions here.

  • What can I do if I receive a defective product?
    If you receive a defective product, you should contact the store from where you purchased it. If the defect is due to manufacturing error, then the product guarantee covers you.
  • How can I get information about technical issues?
    If the manual that is provided in each product is not enough, then you can fill the contact form with your question.
  • How do you ship your products?
    Our products are shipped by a transporting company of your choice. The shipping fee from the transporting company to your delivery address is paid by the receiver.
  • Where can I read information about the privacy policy?

    You can read the privacy policy here.